With over 15 years’ experience in the corporate world and 5 years in retail, Nicola has a passion for delivering 1st class customer service.

She strongly believes that every single guest who chooses the Skin Clinic at Urban Spa Beauty deserves the same high level of service every visit. So whether you’re visiting us for the first time or are a regular guest the combination of her warm welcoming smile and attention to detail will ensure your spa visit is a success.

Nicola says ‘As a busy mum of 3, I completely understand how precious ‘me’ time can be. I love helping guests choose the perfect spa treatments for their needs as well as assisting in selecting products to help continue their regime at home.’

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