About Us

Why Clients Say The Skin Clinic at Urban Spa Offers the Best Skin & Spa Treatments in Bishop’s Stortford

Our friendly, dedicated and highly qualified skin specialists and therapists are here to ensure you receive a unique and bespoke service that is individual to you.

We embrace the individuality of our guests by combining the latest technology and products so that we can provide the highest quality treatments and aftercare.

Our Values

Perfection and wellbeing working in perfect harmony.

What to expect during your visit

1 – The recommendation of products for homecare and personal prescription.

2 – The recommendation of our treatments for your skin, health and wellbeing.

3 – You will be asked to complete various form depending on the treatment you are having. This is to ensure your treatment is the right treatment for you and to check for any contra indications.

Please don’t be offended when your therapist discusses a homecare plan or makes you aware of other services or treatments that we offer.

Your therapist is doing you a disservice if they don’t make you aware of what we offer to ensure your skin is getting the very best care and attention, after all they are just being professional and doing their job, giving you the best service and experience possible.

Important Information & Spa Etiquette

We kindly ask you to respect all spa guests’ right to peace and quiet. Mobile phones must be switched off at all times and smoking is not permitted.

We respectfully ask that children under the age of 13 do not enter the spa area. This is for health and safety reasons and to respect other guests.

If you are unhappy with any aspect of your spa experience, please inform us so we have the opportunity to rectify and resolve any situation that may arise.

Children are not permitted in the treatment rooms or relaxation area.

Begin your skin clinic & spa experience today by looking through our comprehensive range of professional treatments, including everything from Facial Treatments, Body Treatments, Specialist Treatments and much more.

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