Meet the Team

Perry and Jackie are the owners of The Skin Clinic at Urban Spa and Hair by Elements in Bishop's Stortford.

They have been in business for over 40 years; 15 years of these in Bishop's Stortford. They are both hairdressers and have lots of knowledge and experience in the industry as well as in running successful businesses. 

Perry and Jackie try to acknowledge something great every day.  They have three amazing sons who are super talented and very individual.

Jackie says: "We both love good food, nice wine and spending time together, often in Ibiza. We are best frieds, husband and wife and we have a great business and fantastic team."

Initially trained as a hairdresser, Christine then went on to build a career in education for a major product house and latterly as a business owner. 

With many years of experience in hair and beauty, Christine's passion is to make every guest who enters the spa feel extra special by providing first class service and tailor made solutions in product education and information. 

Dr Gita Arora qualified in 2008 from the prestigious Bart’s and the London Medical School and is currently a GP partner at Langdon Hills Medical Centre in Basildon, Essex.

Dr Arora’s passion for facial aesthetics and dermatology led her to complete a Postgraduate Diploma in Dermatology with a distinction from Queen Mary University, London in 2018. This enables her to offer a detailed skin analysis and prescribe a bespoke treatment regime including chemical peels and retinol for anti-ageing.

Gita specialises in anti-wrinkle injections for the upper and lower face as well as muscle-relaxing injections for the neck giving a more youthful appearance.

She is also able to treat axillary hyperhidriosis, a distressing condition for many, leading to excessive sweating under the arms.

Her speciality is in the use of a range of dermal fillers including Juvaderm, Belotero and Restylane for lip enhancement and facial contouring as well as hydration of the back of the hands.

Dr Arora is mentored by Dr Kuldeep Minocha and through their shared belief in a thorough consultation and skilled facial assessment they aspire to produce natural looking results leading to the best possible version of you.

You can book an appointment with Dr Gita Arora on Tuesdays between 10am and 8pm.

Ruth Kane is our resident semi-permanent make-up artist.  She is fully qualified in cosmetic semi-permanent make-up, medical tattooing and tattoo removal.

Ruth has a large private client base and years of experience working in Harley Street at the Scar Clinic and hospitals, carrying out corrective work on burns victims and patients undergoing chemotherapy. We are very fortunate to have someone with Ruth's professional approach and experience working with us.

If you are interested in lip tattooing, eyebrow tattooing or semi-permanent eyeliner treatments, please book in for a consultation with Ruth. 

You will be given a thorough consultation in which colour and placement is discussed and agreed before any treatment begins. Using the most advanced new equipment, coloured pigments are applied to the dermal layer of the skin. Discomfort is minimal.

The colour pigment molecules stay in the skin and remain visible for many years.  However, the results can be affected by the client's colour choice, age, skin type and health. A colour boost or retouch will be required within a year to eighteen months to keep your semi permanent make up looking fresh and vibrant.

If you would like to organise a consultation with Ruth, please contact us on 01279 465666/465333 for the best Semi-Permanent Make-Up in Bishop's Stortford.

Spa Manager & Management Therapist Shauna is a fully qualified beauty therapist and has been in the beauty industry for more than five years

Shauna has moved over from Ireland and has settled in amazingly at our skin clinic & spa in Bishop's Stortford.

Her favourite treatments are skin care focused.  Shauna is a Dermalogica and SkinCeuticals expert and also specialist in IPL skin rejuvenation which includes treating pigmentation and acne. 

Shauna says: "Being a part of the Skin Clinic at Urban Spa team has helped me settle into my new life away from home and I am proud to be a part of this amazing team."

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Shauna works the following hours:

Monday: 9am - 6pm Tuesday: 11am - 8pm Thursday: 11am - 8pm Friday: 9am - 6pm Saturday: 8.30am - 5pm

Front of House Jess has been part of Skin Clinic at Urban Spa for several years now and was in the fashion and beauty industry for 12 years.

She specialises in, and enjoys, electrical anti-ageing treatments and finding alternatives to invasive options. 

In her spare time, you will find Jess on stage or running a local theatre company.

Management Therapist Sanyukta is a fully qualified make up and beauty therapist.  She has done intensive courses and worked in Paris and Italy before moving to the UK in 2014, where she lives with her husband and two sons.

Over the years Sanyukta has become extremely passionate about the holistic approach to beauty and enjoys doing facials, massages and eyebrow shaping. She loves creating the perfect eyebrow shape for her guests.

Sanyukta says: "I love working at the Skin Clinic at Urban Spa because of the vast menus of treatments that we provide.  There is something for everyone."

Sanyukta works the following hours:

Monday: 9.20am - 6pm Wednesday: 9.20am - 6pm Thursday: 11am - 8pm Friday: 9.20am - 6pm Saturday: 8.30am - 5pm

Management Therapist Cheryl has more than 25 years' experience as a fully qualified beauty therapist.  

Cheryl enjoys all aspects of her work and is a SkinCeuticals expert with excellent skin care knowledge and product knowledge at The Skin Clinic at Urban Spa.

Cheryl says: "I enjoy working at The Skin Clinic at UrbanSpa because we are a fantastic team that is like a little family to me."

She has two much-loved teenage sons and enjoys a busy home life.

Cheryl works the following hours:

Tuesday: 9am - 6pm Wednesday: 11am - 8pm Friday: 9am - 6pm Every second Saturday: 8.30am - 5pm

Management Therapist Rachel has over 8 years' experience in the beauty industry. She loves all aspects of her job and, in particular, facials and massages.

Rachel says: "I enjoy working at the spa performing treatments, getting to know people, and seeing regular clients.  I love the skincare element of beauty and giving people the knowledge to continue with a fantastic routine at home. 

Our of work, Rachel has a baby boy who keeps her just as busy!

Management Therapist Victoria has been at The Skin Clinic at Urban Spa for more than seven years and has 11 years' experience in the beauty industry.

She is fully qualified in all aspects of beauty and particularly enjoys eyelash extensions, LVL Lash Lifts, IPL, tanning and nails.

Victoria works part-time at our Bishop's Stortford skin clinic & spa, spending the rest of her time with her two beautiful children.  

Victoria loves being part of the team because it's like her second home.  Her passion is to make a difference to her guests by making them feel and look amazing. 

Victoria works the following hours:

Friday: 9am - 6pm One Saturday a month: 8.30am - 5pm

Sports Massage Therapist Tara studied at Cavan College in Ireland where she qualified more than three years ago.  She has always been interested in how the body works and loves to continue learning. 

She says: "I enjoy knowing that when my guests come to me in pain or discomfort I can help."

Tara also specialises in Cupping Therapy which is an ancient form of alternative medicine.  The benefits include helping with pain, inflammation, blood flow, relaxation and wellbeing.

Tara adds: "I love spending time with my friends and family, socialising, going on nice long walks and swimming.  I love being a part of the Skin Clinic at Urban Spa team.  They are like my second family!"

Michaela has worked in the beauty industry for over 22 years as a grade 3 Beauty Therapist. She is also fully qualified in eyelash extensions and make up artist.

Michaela’s specialities are facials, massage, eyebrow shaping and eyelash extensions.

Michaela  says ‘I love every aspect of my job and enjoy making my guests happy with the treatments I provide for them and make sure they are well cared for. I really enjoy working at the Skin Clinic at Urban Spa Beauty as we all work fantastic as a team, all the girls are so nice. It’s like my second family.’

In her spare time she looks after her 3 daughters and her 2 dogs, which keeps her on her toes.

With over 15 years' experience in the corporate world and 5 years in retail, Nicola has a passion for delivering 1st class customer service.

She strongly believes that every single guest who chooses the Skin Clinic at Urban Spa Beauty deserves the same high level of service every visit. So whether you’re visiting us for the first time or are a regular guest the combination of her warm welcoming smile and attention to detail will ensure your spa visit is a success.

Nicola says ‘As a busy mum of 3, I completely understand how precious ‘me’ time can be. I love helping guests choose the perfect spa treatments for their needs as well as assisting in selecting products to help continue their regime at home.’