3 Things Your Therapist May Ask You

Top 3 Tips Your Therapist Should Make You Aware Of During Your Visit to The Skin Clinic at Urban Spa, Beauty & Wellness in Bishop’s Stortford

the best skin clinic and spa in hertfordshire

Please don’t be offended when your therapist discusses a home care plan or makes you aware of other services or treatments that we offer.

Your therapist is doing you a disservice if  they don’t make you aware of what we offer to ensure your skin is getting the very best care and attention. After all they are just being professional and doing their job by giving you the best service and experience possible.


Your therapist will advise and recommend the correct products to use at home .  Why?

  • To ensure you are using the correct products to maintain healthy skin.
  • To continue your spa journey and experience at home.
  • To prevent future skin damage.
  • To correct visible signs of skin damage and ageing
  • To protect your skin and promote healthy glowing skin.
  • To advise you how how to use, where to apply, how much to use.


Your therapist or a member of our front of house team will recommend the best treatments/ courses for you. Giving you the choice and clarity on what we offer as a professional business.  It’s important we ensure you are having the right treatment for your skin, body or general wellbeing.


We would never want you to miss out on any promotions or special events that we do. For you to enjoy the benefits of these we need your mobile number and Email address as all of our promotions and events are promoted via these medias.

Any personal data we receive is only ever used within our company and is strictly confidential. We abide by the GDPR rules on data protection. 

If you have changed your mobile number  or email address please inform us, we can then update your details so you can enjoy the benefits and never miss out on new products, new treatments, promotions or any of our amazing events

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